Effective Date: 12.01.2024

Iceworks Franchise Group (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and share information from end users in relation to our website and messaging services.

Information We Collect

We do not collect, store, or process personal data from users who visit our website for informational purposes. However, if you interact with us through SMS, other messaging platforms, or submit a request through our pricing form, we may collect and process basic contact information voluntarily provided by you. This information is used solely for responding to inquiries, providing customer support, or delivering requested services.

Information Collected for Messaging Services

If you interact with us via SMS or other messaging platforms, we may process basic contact information provided voluntarily for the purpose of responding to inquiries or delivering requested services.

How We Use Information

Any information provided by users through messaging services is used solely for customer support, responding to inquiries, or delivering relevant updates. We do not share, sell, or distribute user data to third parties.

Sharing of Personal Information

We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Iceworks at any time. To opt-out, you can reply “STOP” to any text message you receive from us.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive. For further assistance, users may contact us at:

Email: franchise@iceworksus.com
Phone: 505.537.5650